Privacy Policy

The Australian Labradoodle Association of Europe (hereinafter: ALAEU) considers your privacy highly important. Therefore, we will process and use your data securely, fully compliant with the General Data Protection Regulation. In this privacy statement, we explain to you which data we collect from you and why we do this. Additionally, you can find information about your rights regarding this processing in this statement. For inquiries about your privacy, please contact us at office@alaeu.com.

Article 1: Who are we?

ALAEU is an association located at Landsweerweg 15a, (5916 PC) Venlo. We are registered with the Chamber of Commerce under number 54432944. We are the data controller of your personal data.

Article 2: What data do we use?

Here you can find an overview of the data we process from you, why we do this, the legal basis we have for processing this data, and how long we will retain this data.

We process your name, address, place of residence, telephone number, email, URL, and other data necessary to provide our services optimally to you and to enable the execution of the agreement. This may include data regarding the dog. We use this data to ensure your satisfaction as a customer during the term of our agreement. We will retain this data indefinitely in our database unless you request its deletion.

In case you have a complaint about our services, we will process your name, email, account number, telephone number, and the content of the complaint to reach the best possible solution for you. We use this data for the optimal execution of the agreement. We will delete data related to complaints after handling them.

When you want to contact us via the website, we ask for your name and email. By sending the contact form, this data becomes visible to us. We will delete the data from a sent contact form once the inquiry is completed unless it leads to an agreement.

Article 3: How do we obtain this data?

We obtained the above data from you as a customer or website visitor because you provided us with this data.

Article 4: What rights do you have regarding this data?

The General Data Protection Regulation has granted you several rights regarding the personal data processed by us.

Access – You can request ALAEU to access your data at any time. Modification – If you want to modify, correct, supplement, shield, or delete your data based on access, you can make a request for this. Objection – You can object to the processing of your data. Data portability – If you wish to transfer your data to another provider, we will provide your data in a structured and commonly used format that is accessible by common digital systems. Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. However, this may affect the services we can provide you. To exercise your rights, you can send a request to office@alaeu.com. We will evaluate your request as soon as possible. If we cannot fulfill your request, we will inform you why we reject your request.

Article 5: Who receives your data?

ALAEU will not provide your data to third parties unless necessary for business operations or required by law. Your data may be transferred to processors and parties involved in the execution of our agreement. We enter into processor agreements with these third parties to protect your privacy optimally. We will not sell your data to third parties.

Article 6: Final provisions

We recommend consulting this privacy statement regularly as we may make changes to the policy. If you have any questions about this statement or how we use your data, please email us at office@alaeu.com. If you have a complaint about how we handle your data, you can also let us know. Additionally, you can contact the Data Protection Authority.